If you are not completely happy with your purchase within 5 days of receipt, you are welcome to return your product along with all associated accessories and packaging for a refund (minus our cost of original shipping). All refunds are subject to approval as all of the products, accessories, and packaging must be in an undamaged, like-new condition. Most returns are subject to a 15% re-stocking fee which covers the cost of repackaging the items, inspecting them, and the facilitation of the original sale. The buyer is responsible for return shipping if applicable. If an error was made with your order, IntWirelessWorld.com will cover the return shipping cost.